Terms and Conditions

 



1. General terms The Bonanza Game Casino, is kindly asking players to get acquainted with the present rules and regulations. Make sure you understand them and agree with the content of the requirement. And only after that register and start playing.

A player should not share (his/her) account with the third parties, or allow anyone to play the game using (his/her) account.

Any physical person has the right to own solely one playing account. The Bonanza Game Casino.
Administration reserves the right to amend, update and modify the terms and conditions.

The Bonanza Game Casino Administration shall determine its solely rights as follows:

-Casino Administration reserves the right to conduct additional checks in case of suspected violation of the Casino rules, as well as to verify the user's identity and payment data;
-The Casino Administration has the right to cancel active promotions without notifying a player;
-Casino Administration has the right to adjust all the disputes with regard to the bets or claiming the prize. The administration's decision will be ultimate and mandatory;
-When making a deposit on an account or cashing out money a Player must use only his /her personal financial accounts (including credit / debit cards);
-In the event player is found out to use other people’s accounts (including accounts of relatives and friends) without permission of the Bonanza Game Casino, the Administration reserves the right to cancel his/her account and / or revoke his/her winnings;
-The Casino Administration reserves the right to obtain the confirmation about Player's age at any time. In some cases, we perform the verification process of Players' personal data. Such a procedure shall be mandatory in case a player makes a deposit via a credit card.
-In the event a player is found to be involved in illegal, fraudulent or improper activity as well as in case he/she does not follow the requirements of the Casino, the Administration has the right to revoke or to block a Players account. However, we have no obligation to redeem or compensate Players funds on his/her account.
-If a huge sum is won at BonanzaGame.com, considered by the Administration of the casino as worthy of publicity, the player must give consent to BonanzaGame.com for the disclosure of the amount won in all media.

The US, Turkey and Cyprus Island citizens are not allowed to access the Casino. Unfortunately, the citizens of some countries do not have an access to the Microgaming games. This list includes following countries: Belgium, Denmark, France, Italy, Singapore, South Africa, Spain, USA and United Kingdom. In addition, the partial restrictions imposed on the citizens of some other countries: USA, Israel, Turkey, Cuba, Iran, Burma, Libya, North Korea, Sudan, Syria, South Africa.


2. NetEntRestricted territories for the NetEnt games: Afghanistan, Albania, Algeria, Angola, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Spain, United States of America, United Kingdom.

In addition to the above it is not permitted to play Guns & Roses, Jimi Hendrix & Motorhead in the following countries:

Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey & Ukraine

In addition to the above it is not permitted to play Aliens in Japan or Canada.

Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon and The Invisible Man), Scarface, and South Park can only be played in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and United Kingdom.

 

3. Player accountYou are allowed to have only one Account. Only one Account for each household, IP, PC is allowed. If you attempt to open more than one Account, all accounts you try to open may be blocked or closed and any bets may be voided. Also any returns, deposits, winnings or bonuses which you have gained or accrued during such time as the Duplicate Account was active will be forfeited by you and may be reclaimed by us, and you will return to us on demand any such funds which have been withdrawn from the Duplicate Account. If you wish to open another account, you may do so by contacting the Manager at support@bonanzagame.com. If a new account is opened, the old account will be closed. If you notice that you have more than one registered Member Account you must notify us immediately. Failure to do so may lead to your Member account being blocked for access.

If the discrepancies between the name of the account holder in the Bonanza Game Casino and the name of the credit card holder through which the deposit was made are detected, this will also result in the blocking of all Accounts and termination of all payments.

If the Administration suspects the Player of fraud, unfair using of the Bonus Policy or using (development) of a winning strategy, Bonanza Game Casino reserved the right to refuse such a Player in the bonus, to cancel the bonus or winning funds from his or her Account. In this case, the Administration may restrict a Player to enter the Casino or freeze his Account in its discretion. Based on the decision of Bonanza Game Casino Administration, any Player can be refused to receive the bonus without explaining the reasons. Bonanza Game Casino isn't obligated to refund you any funds that may be on your accounts in addition to the initial deposit amount minus the commission costs ranging from 20% to 50%.

All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, NETeller etc), IP, and shared computer, e.g. public library or workplace.

 

4. Player verification In some cases, to withdraw the winnings the administration can request additional information. In this case, a player should pass through the verification.

To provide the maximum safety of players and their payments, the administration of Bonanza Game has the right to request additional information from a player for verification. In this case, a player must send readable copies of his passport or any other identity document (scans and photos). If a player makes a deposit using a credit card or a deposit one, the administration may request a copy of the front side of this card (scan or photo).

We reserve the right make a phone call to the number provided in your member account, which at our own discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed. In case the provided phone number is incorrect, missing or false or the player will not answer the phone call, we reserve the right to confiscate your winnings and/or disable your member account.

If the requested package of documents for verification has not been provided within 7 days, it will be considered as an attempt to hide the information and / or the inability to pass the verification procedure. In this case, the deposit will be regarded as fraudulent and will be returned, the winnings will be canceled, the account will belocked.

 

5. Bonus terms and conditions- If the Administration suspects the Player of fraud, unfair using of the Bonus Policy or using (development) of a winning strategy, Bonanza Game Casino reserved the right to refuse such a Player in the bonus, to cancel the bonus or winning funds from his or her Account. In this case, the Administration may restrict a Player to enter the Casino or freeze his Account in its discretion. Based on the decision of Bonanza Game Casino Administration, any Player can be refused to receive the bonus without explaining the reasons. Bonanza Game Casino isn't obligated to refund you any funds that may be on your accounts in addition to the initial deposit amount minus the commission costs ranging from 20% to 50%;
- All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, NETeller etc), IP, and shared computer, e.g. public library or workplace;
- Bonus money are subject to wagering (except winnings from free spins);
- Free spins for the deposit will be activated after turnover for the deposit amount (x1);
- Bonus wagering is limited in time (individually for each promotion);
- During the game with an active bonus, firstly you are playing with their own money (not bonus money);
- The maximum bet available with an active bonus is $/€ 5, in case of violation of this rule, the active bonus and winnings from bonuses will be canceled.- The player can have only one active bonus, bonuses are not summarized;
- Any deposit with a promo code or withdrawal causes the cancellation of active bonus;
- The bonus isn't subject to wagering in table games and in the following slots: Eggomatic, Dead or Alive, Aliens, Lucky Angler, Big Bang, Forsaken Kingdom, The Wish Master, Scrooge, Secret of the Stones, Devil's Delight, Robin Hood, Tomb Raider 2, Castle Builder, Bloodsuckers, Kings of Chicago, Bloodsuckers, Simsalabim, Zombies, Jack Hammer2, Demolition squad, Steam tower, Reel rush, Muse: Wild inspiration, Victorious, Ghost pirates, Ninja, Dragon Dance.

 

6. Interaction with the player Registering at the Bonanza Game Casino, a Player agrees with the fact that there is a presence of money risk as well as he/she confirms he/she agrees that the Bonanza Game Casino declines all responsibilities for any financial losses. A Player is the only party which is responsible for the legality of consumer gaming service under the laws of his/her jurisdiction. Registering at the Bonanza Game Casino, a Player acknowledges that he is an adult, because the Casino games are permitted only to users over 18 or Players of legal age under current legislation of their country.

Registering at the Bonanza Game Casino, a Player agrees with the fact that there is a presence of money risk as well as he/she confirms he/she agrees that the Bonanza Game Casino declines all responsibilities for any financial losses. A Player is the only party which is responsible for the legality of consumer gaming service under the laws of his/her jurisdiction. Registering at the Bonanza Game Casino, a Player acknowledges that he is an adult, because the Casino games are permitted only to users over 18 or Players of legal age under current legislation of their country.

 

7. Complaints and notifications Any notices required to be given in writing to us or any questions concerning this Agreement should be addressed to support@bonanzagame.com.

For lodging complaints into Curaçao regulating authority please use e-mail complaints@curacao-egaming.com.

 

8. Pay out Minimum withdrawal amount is $/€ 20

To withdraw money from the Bonanza Game Casino, a player must enter the correct details in accordance with the requirements of payment method used. A player must reassure that a payment method he/she chooses complies with the method which was used for making a deposit. In accordance with the Bonanza Game Casino rules, cash payments will be carried out using the recharge method (with the exception of the deposits made up via sms) in case the Bonanza Game Casino administration does not offer other options.

Please keep in mind that we will do our best that you get the funds to the account that you specify to withdraw funds, however, in accordance with the rules of the Financial Control of Bonanza Game and banking rules, we reserve the right to withdraw funds at any details, used by you to make a deposit, and on which there is no restriction on receiving money. Moreover, if the amount of withdrawal at one of the payment systems that you use, exceeds the amount of deposits at this payment system, we can withdraw funds using any payment method or payment provider we will choose.

Bonanza Game has a right to deduct 20% of the withdrawing amount if triple turnover of bet from deposit has not be done (except for table games).

While making withdrawal of money received in "Free Spins" promotion you are free from the rule of 20% fee from deposit. To satisfy the condition of wagering the deposit you need to make double turnover of bets from the deposit. Attention! Bets made in table games aren't taken into account.

Pay your attention please that the bets made in table games are not taken into account in the wagering of bonuses and deposits.

Payments are made according to the conditions under "Payments" section.

Verification is carried out within 24 hours from the moment of application. The terms specified do not include the cases when a player must verify the information he /she provided the Bonanza Game Casino with. In this case payment period starts not from the date of application, but from the moment of successful player's documents check.

 

Withdrawal timeframes are set individually for accounts from the High risk category.

 

Wish you good luck, big wins and pleasant moments spent in our Casino!